IES Management College And Research Centre

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1.
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TECHNOLOGY ENHANCING CUSTOMER RELATIONSHIP MANAGEMENT : A REVIEW

by SHREYAS SRIVATSAN.

Material type: book Book; Format: print ; Literary form: Not fiction Availability: Items available for loan: Main Library [Call number: VOL.42, NO. 8/555472JA1] (1).
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2.
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ROLE OF HR PRACTICES AND KM TOOLS IN KNOWLEDGE-SHARING BEHAVIOR OF INTERNAL CUSTOMERS AT COMMERCIAL BANKS IN DELHI GULATI, KARISHMA

by GULATI, KARISHMA: KHERA, SHIKHA N.

Source: BANK MANAGEMENT Material type: book Book; Format: print ; Literary form: Not fiction Publisher: HYDERABAD THE ICFAI UNIVERSITY PRESS Availability: Items available for loan: Main Library [Call number: VOL. XII, NO.2/5551064JA4] (1).
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3. CUSTOMER RELATIONSHIP MANAGEMENT URVASHI MAKKAR AND HARINDER KAUR

by MAKKAR, URVASHI | MAKKAR, HARINDAR KAUR.

Publisher: NEW DELHI TATA MCGRAW HILL 2012Availability: Items available for loan: Library Annexe -2 (6th Floor) [Call number: 658.812/ MAK/MAK/ 20722] (2), Main Library [Call number: 658.812/ MAK/MAK/20720] (2). Items available for reference: Library Annexe -2 (6th Floor) [Call number: 658.812/ MAK/MAK/20719] (1).
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